What to expect at each step
Whether you are renewing your COE or financing a commercial vehicle, the broker process is designed to be straightforward and transparent.
Step 01
Tell us what you need
Send an enquiry with your COE renewal or commercial vehicle financing details. We review the basics and identify what supporting documents are needed. This takes about 3 minutes online.
Step 02
We organise your file
We clarify your timeline, explain the broker process, and prepare your enquiry so matched lenders can assess it cleanly and quickly. We handle the document gathering so you do not have to chase multiple parties.
Step 03
You review matched options
We walk you through each quote — repayment window, monthly payment, total scheduled repayment, and any disclosed fees. You compare and ask questions before deciding which direction suits you best.
Step 04
The lender finalises the loan
Once you choose an option, the matched lender handles the formal agreement, verification, and disbursement directly with you. We remain available if any questions come up during the process.
What timing looks like for most borrowers.
Every case is different, but most borrowers move through the process within a few business days.
Enquiry to first response: Most borrowers hear back the same day. We review your submission and confirm what we need to proceed.
File organisation to matching: Within 1-2 business days once we have complete documents. We clarify your situation and prepare the file for lender review.
Quote review: Once matched lenders respond, we walk through each quote with you. This step depends on how quickly you want to compare and decide.
Lender finalisation: After you select a matched lender, they handle the formal agreement and disbursement. The timeline here depends on the lender and your responsiveness.
What we do — and what we do not do
- Review your enquiry and documents
- Explain the COE or vehicle financing process clearly in plain language
- Match your profile with suitable lenders from our network
- Help you compare quotes, repayment structures, and total costs
- Answer your questions at every stage
- We are not a licensed moneylender
- We do not issue the loan agreement ourselves
- We do not ask you to commit before you review the quote
- We do not charge borrowers for our brokerage service
- We do not replace your need to verify the lender before signing
Business address: 45 Jln Pemimpin, #01-03A Foo Wah Industrial Building, Singapore 577197. Before signing with any lender, verify its status on the Registry of Moneylenders.
Broker vs going direct: what is different?
Understanding the difference helps you decide whether broker-assisted comparison is right for your situation.
| Factor | CoeLoans Broker | Going Direct to Lender |
|---|---|---|
| Applications | Submit once. We match you with suitable lenders. | Separate applications for each lender or bank. |
| Quote comparison | We present options with the same structure for easy comparison. | You manage different formats and terminology from each lender. |
| Speed | Most borrowers receive matched options within 24 hours. | Depends on each lender's processing time and your preparedness. |
| Cost | Free. No broker fees charged to borrowers. | Free to apply, but you invest time managing multiple enquiries. |
| Support | We explain each quote and answer questions before you decide. | You handle the paperwork and questions yourself. |
| Lender choice | Matched from our network based on your profile and needs. | Unlimited — you can approach any lender or bank directly. |
Questions borrowers ask about our broker process.
How long does the entire process take from enquiry to loan disbursement?
Is there any obligation when I submit an enquiry?
Does CoeLoans charge borrowers a fee?
What happens after I choose a matched lender?
Can I use a broker if I have already approached a lender directly?
How do I know the matched lenders are legitimate?
Learn more about the broker process.
Need help understanding your next step?
Start an enquiry and we will walk you through the process clearly before you decide anything.